Our Guarantee To You

At The Ticket Department, we are committed to providing you with an extraordinary ticket buying experience. All ticket purchases with The Ticket Department are 100% secure and 100% guaranteed. If your experience with The Ticket Department does not deliver the experience we promised, we pledge to address your concerns and do what it takes to reach an acceptable solution.

Your tickets will arrive in time for your selected game or event. Our shipping logistics are integrated with FedEx, so you will be able to easily track the status of your order.

You will receive the tickets you selected once your order is confirmed. After your ticket purchase is placed and confirmed, you will receive seats in the section and row that you picked. If the tickets you selected are not available after confirmation, comparable or better tickets may be substituted at no additional cost to you, or you may elect to receive a full refund.

Your tickets will be genuine. We offer an incredible selection of tickets and only deal with the highest-quality, most reputable sources.